At Snow Daily Needs, we strive to process and ship your orders promptly. However, we understand that circumstances may change, and you may need to cancel your order. Please review the following terms and conditions regarding order cancellations.
1. Order Cancellation by Customer
You may request to cancel your order under the following conditions:
- Before Shipment: If your order has not yet been shipped, you can cancel it by contacting our customer service team at [email protected] or by calling [Insert Phone Number]. Please provide your order number and request details. We will confirm the cancellation and process any applicable refunds.
- After Shipment: Once your order has been shipped, it cannot be canceled. In this case, you may return the item(s) following our [Return Policy].
2. Order Cancellation by Snow Daily Needs
We reserve the right to cancel an order at our discretion, including but not limited to situations where:
- The product is out of stock or discontinued.
- There is an error in the pricing or description of the product.
- The payment is not authorized or processed successfully.
If we cancel your order, we will notify you via email and issue a full refund to your original payment method.
3. Contact Us
For any questions or concerns regarding order cancellations, please contact us at:
- Email: [email protected]