At Snow Daily Needs, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return process. Please review the following terms and conditions to understand how we handle returns.

1. Eligibility for Returns

To qualify for a return, the following conditions must be met:

  • Items must be returned within 30 days of the delivery date.
  • The product must be unused, in its original condition, and in the original packaging.
  • Proof of purchase, such as a receipt or order confirmation, is required.

2. Non-Returnable Items

Certain items cannot be returned or refunded, including:

  • Gift cards
  • Used or opened products
  • Personalized or custom-made items
  • Hygiene products (e.g., masks, personal care items)

3. Return Process

To initiate a return, please follow these steps:

  1. Contact us: Reach out to our customer service team at [email protected] or call [Insert Phone Number] within 30 days of receiving your order.
  2. Provide your order number: Share your order number and details of the product you wish to return.
  3. Return instructions: We will provide you with return instructions, including the return shipping address.
  4. Return the product: Return the item in its original packaging with all parts and accessories included.

4. Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, a refund will be issued to your original payment method within 7–10 business days.

Please note: Shipping costs are non-refundable.

5. Shipping Costs

  • Return Shipping: The customer is responsible for the return shipping costs unless the item is defective or damaged.
  • Original Shipping: Shipping charges for your initial order are non-refundable.

6. Defective or Damaged Items

If your product is defective or damaged upon arrival, please contact us within 7 days of receiving the item. We will arrange a return or exchange, and you will not be responsible for return shipping fees.

7. Exchanges

If you would like to exchange an item for a different size, color, or model, please follow the return process outlined above and place a new order for the desired product.

8. Contact Us

For any questions or concerns regarding our Return Policy, please contact us at: